katalyst Terms and Conditions of Use
Article 1 Purpose
The purpose of these Terms and Conditions of Use of shopping services from Katalyst Co., Ltd.
(hereafter “Company”) is to set forth the rights, obligations and responsibilities of the
parties involved using e-commerce-related services and other services (collectively “Services”)
provided by the PRO RE NATA shopping mall (hereafter “Mall”) operated by the Company.
* ""The Terms of Use are applicable mutatis mutandis to e-commerce using PC telecommunication and
wireless communication. ""
Article 2 Definitions “Mall” refers to a virtual shopping platform that provides goods and services (hereafter “goods and
services”) to users by the Company via computers and other information and communication
devices, and also refers to a business that operates a cyber mall.
""User” refers to members and guests who visit the Mall and uses services pursuant to these Terms of Use.
“Member” refers to an individual who is registered to the Mall and can continuously use the services
provided by the Mall.
""Guest” refers to an individual who uses the Mall's services without registering for membership.
Article 3 Disclosure, Validity, and Amendment of the Term of Use.
The Mall will disclose the Term of Use on the initial landing page of the Mall to help Members check
the Terms of Use along with the name and place of business (including customer service
premises), contact number, fax number, e-mail address, business registration number, e-commerce
registration number, and privacy responsibilities. However, the content of the Term of Use will be viewable through a connecting page by Users.
The Mall shall display important information, such as cancellation of membership, shipping responsibilities, or refund conditions through a connecting page or
pop-up page so that Users can view these terms before signing the agreement.
The Mall may amend the Term of Use to the extent permitted by the Protection of Consumers in e-Commerce and Other Transactions Act, Regulation of Standardized
Contracts Act, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Digital Signature
Act, the Act concerning Promotion of Utilization of Information and Communications Networks and Protection of Information, the Direct Sales Act,
Framework Act on Consumers, and any other applicable laws.
If any terms in these Term of Use are amended by the Mall, all amended terms shall be posted on the initial landing page with the reason for the amendment
starting from 7 days preceding the effective date. However, if the amended term is construed disadvantageous for Users,
there shall be minimum 30-day grace period before disclosure. In this case, the Mall shall display the amendment(s) in a manner that is clear and easy to understand for Users.
If any terms in these Terms of Use are amended by the Mall, the amended Terms of Use are only effective following the effective date and
the previous terms will remain effective preceding amendment. However, if Users who agreed to the Terms of Use preceding the amendment agree to the amended Terms of Use
by notifying the Mall of their agreement within the notification period indicated in Article 3, the User will be subject to the amended Terms of Use.
The matters not specified in these Terms of Use shall be governed by the Act on Consumer Protection in E-commerce and etc.,
the Act on the Regulation of Terms and Conditions, and Consumer Protection Guidelines on E-commerce set by Fair Trade Commission, and other related laws or commercial practices.
Article 4 Changes to the Terms of Use
The Mall will perform the following tasks:
Provide information on goods and services and concluding purchase agreements
Deliver goods and services in accordance with the purchase agreement
Other tasks stipulated by the Mall
The Mall reserves the right to make changes to the content of goods and services by amending the Terms of Use
if the goods and services are out of stock or have changed in technical specification. In this case, the changed to the goods and services shall
be immediately notified with changed dates on the goods and services page.
If there is any change to the contracted goods and services due to stock or technical specifications,
the pertinent Users will be immediately notified of the change and the reason for the change via a reachable address.
In the case of the preceding provision, the Mall shall be liable for any damages caused to the Users.
However, this does not apply if the Mall is able to prove that the damages are not attributable to intent or negligence.
Article 5 Suspension of Provision of Services
The Mall may suspend its provision of Services temporarily for maintenance, replacement and repair,
or communication failures from information and communication facilities such as a computer.
The Mall is liable for any damages experienced by the Users or the third party as a result of the temporary suspension specified in Paragraph 1.
However, this does not apply if the Mall is able to prove that the damages are not attributable to intent or negligence.
If the Mall is unable to provide the Services due to the reasons such as a business transition, termination of the business,
or company merger, the Mall shall notify the Users specified in Article 8 and compensate the Users indicated ahead of time. However,
if the Mall has not indicated the compensation standards, cash or goods that are equivalent to the currency value that is used by the Mall, such as mileage or points, shall be given to the Users.
Article 6
The Users apply for membership by consenting to the Terms of Use through filling out the form prescribed by the Mall.
The Mall will register Users who have registered pursuant to Paragraph 1 except in any of the following cases:
The applicant has a record of disqualifying from membership pursuant to Article 7(3) in the past. However, if the applicant has regained
permission to register for membership after three years from the initial loss of the membership, their application will be approved.
The information provided is dishonest, omitted, or errored.
Other cases where the registration process may cause an inconvenience to the Mall’s technical platform.
The membership contract will be effective starting from the Mall’s approval of the Member.
If there is any change in the Member's information, the Member must notify the Mall of these changes
by modifying their information within a substantial period of time.
Article 7 Membership Cancellation and Disqualification
Any Member may cancel their membership at any time by notifying the Mall, and the Mall shall process the membership withdrawal immediately.
The Mall may restrict or terminate membership in any of the following cases.
If there is false information in the application;
If the Member does not pay their debts from purchasing goods and services, etc. through the Mall on the specified payment date;
If the Member interrupts others using the Mall's Services or pirates their information or violates the e-commerce law and other relevant laws;
If the member acts against the Terms of Use, other decrees, or public order and morals.
Membership may be canceled if the same act is repeated 2 or more times or the notified issue is not corrected within 30 days after
membership is suspended or restricted.
If the Mall terminates membership, the membership will be deleted. In this case, the pertinent Member will be notified of their membership's
termination and will be given a minimum of 30 days to correct the notified issue.
Article 8 Notification to Members
The Mall may send information via the e-mail address specified by Members if the Mall needs to send a notice to Members.
For notices directed to unspecified Members, the Mall post the notice on the bulletin board of the Mall’s website for at least 7 days instead of emailing
Members. However, any crucial information that may affect an individual's transactions must be notified individually.
Article 9 Purchase Application
The Users of the Mall may apply for purchases through the following or a similar method,
and the Mall shall provide the following information for Users in a manner that is easy to understand.
Searching and selecting goods and services
Entering the name, address, contact number,
and email address (or mobile number) of the recipient
Displaying information on the Terms of Use, services that have restrictions on subscription withdrawal rights, delivery/installation fee
Agreeing to the Terms of Use and indicating that the User has read or refuses the above Subparagraph 3 (i.e. mouse click)
Applying for the purchase of goods and confirming relevant matters and agreeing to the Mall's confirmation
Selecting a payment method
The Mall shall receive consent from buyers in the purchase application if it needs to provide or distribute personal information to a third party,
and the Mall will not attempt to receive comprehensive consent from the membership application. In this case, the information items, recipient,
the recipient's purpose of receiving the information, the period of retention shall be notified to the buyers. However,
this notification should be made in accordance with what is stipulated in laws if differently specified in Article 25(1) of the Law Regarding the Promotion of Information and Communication Network
Use and Protection of Information and other related laws.
Article 10 Establishment of the Contract
The Mall reserves the right to refuse the purchasing application specified in Article 9 if subject to the following subparagraphs.
However, for contracts that are concluded with a minor, it must be clearly stated that the contract may be canceled by the minor or his/her
legal guardian if there is no consent from the legal guardian;
The information provided is dishonest, omitted, or errored;
The minor is purchasing goods and services that are prohibited by the Juvenile Protection Law such as cigarettes or alcohol;
Other cases where approval of the application may cause an inconvenience to the Mall’s technical platform.
The Mall’s approval of the User shall be construed as a successful establishment of the contract pursuant to Article 12(1).
The Mall’s approval should include information on the confirmation of the purchasing application, whether or not the Users can use transaction services,
or if the application is modified or canceled.
Article 11 Payment
The goods and services offered by the Mall can be purchased through any of the following methods.
However, the Mall cannot collect any type of commission added to the payment for the goods and services.
Various account transfers via phone banking, internet banking, or mail banking
Payment by a card such as a prepaid card, debit card, or credit card
Online remittance
Cash upon receipt
Points and mileage offered by the Mall
Coupons associated or accepted by the Mall
Other electronic payment methods
Article 12 Notification of Receipt and Cancellations or Modifications to Purchase Application
The Mall shall give a notice of receipt to Users who submitted a purchase application.
If there is any discrepancy between the notice and the application, the User may immediately request a modification or cancellation.
The Mall shall process the request without any delay before delivery.
However, if the payment is completed, the cancellation shall be processed pursuant to the terms specified in Article 15.
Article 13 Delivery of Goods and Services
If there are no specifications regarding the timeline of the delivery of goods and services, the goods and services should be prepared beforehand
so that they may be delivered within seven (7) days from the date of the contract.
However, if the Mall has received all or a portion of the payment for the goods and services, delivery shall be made within three (3) business days from the date the payment was settled. In this case,
the Mall shall take reasonable measures for the Users to check the steps and procedures regarding the delivery of goods and services.
The Mall shall indicate the method of delivery, the bearer of the delivery cost for
Privacy Policy
Katalyst, Inc(hereinafter referred to as "Company") takes personal information of a customer
seriously. The Company places great importance on protecting the privacy of the customers
who uses services of the Company (hereinafter referred to as "Services"). The Company complies with the
Personal Information Protection Act, the Act on Promotion of Information and Communications
Network Utilization and Information Protection, etc., the Act on the Consumer Protection in Electronic
Commerce, etc., and the Personal Information Protection Guideline. Through the Privacy Notice,
the Company will inform of the purpose and method to use the personal information provided
by the customer and let the customer know what measures the Company takes to protect the personal information. 1. Purpose of Processing Personal Information
The Company processes personal information for the following purposes. The personal information
being processed is not used for anything other than the following purposes, and the Company will
take necessary measures such as obtaining separate consent pursuant to Article 18 of the Personal
Information Protection Act if the purpose of use is changed.
1. Becoming a member on the website and managing membership
The Company processes personal information for the following purposes: checking the customer’s
intent to join as a member, identification and certification of a member according to membership
services, keeping and managing membership, identification of a member by execution of limited
identification system, statistics about use of membership services, prevention of illegal use of services, various notifications and notices, handling complaints, etc.
2. Supply of Goods or Services
The Company processes the personal information for the following purposes: providing services,
sending contracts and invoices, providing contents, providing customized services,
self-certification, age verification, recovery of claims, etc.
3. Handling complaints
The Company processes the personal information for the purpose of confirming the identification of the complainant, checking the complaint, contacting and notifying for the investigation,
and notifying the result of handling, etc.
2. Period for Processing and Retaining Personal Information
1. The Company processes and retains the personal information within the period for retaining and using the personal information pursuant to laws and regulations or the period for retaining and
using the personal information agreed by data subject upon collecting such personal information from him or her.
2. In principle, the Company will destroy the information without any delay after the purpose of collecting and using the personal information is achieved. However,
the following information will be retained for the period specified below for the following reasons.
ο Items to be retained: login ID and name
ο Grounds to be retained: to prevent confusion of using the Services
ο Period to be retained: to be retained for five years
The periods to process and retain the rest personal information are as follows:
Becoming a member on the website and managing membership: until the member withdraws from the website;
However, the in the following cases information will be retained for the period until such case is complete:
1) If an investigation or inquiry due to a violation of relevant laws is in progress: until such investigation or inquiry is complete;
2) If claim-obligation relationship remains due to the use of the website: until such claim-obligation relationship is complete.
3. Items of Personal Information to be Processed
The Company processes the following personal information:
1. Name, date of birth, sex, login ID, and password: to be used in the procedures on confirming the identification according to the use of the services
2. Email address, contact (cellphone) number delivery of notification; securing of communication
channels to ensure seamless communication with customers, such as processing of customer complaints;
provision of information about events and new services and products (via DM, SMS, email, etc.);
sending prizes and discount coupons.
3. Bank account information and credit card information pursuant payment methods: payment to purchase of goods
4. Address: to obtain and ensure accurate destination for delivery of promotional or purchased goods.
4. Provision of Personal Information to a Third Party
The Company processes the personal information of the customer to the explicit extent of Article 1 and
provides the personal information to a third party, so long as the case falls under Article 17
of the Personal Information Protection Act such as the consent of the customer, special provisions of laws, etc.
5. Consignment of Collected Personal Information
In order to improve the Services, the Company entrusts the personal information as below and
stipulates necessary matters so that the personal information can be managed safely when executing
a consignment contract according to relevant laws and regulations. When the consignment contract is
concluded, the Company will, in accordance with the Personal Information Protection Act,
specify in the contract the items of responsibilities such as the prohibition of personal information
processing other than the purpose of the consigned work, the technical and administrative protection
measures, restrictions on re-entrustment, management and supervision of the consigned party,
and compensation for damage. And the Company supervises that the consigned party handles the personal information securely.
If the content of the consigned work or the consigned party is changed, the Company will disclose it through the Privacy Notice without any delay.
Consigned Party
Content of the Consigned Work
Period for Retaining and Using the Personal Information
Website Operation
6. Rights and Obligations of Data Subject and Methods of Exercising
The customer may at any time view or modify his or her personal information registered hereof and
request to terminate the subscription. To view or modify the customer’s personal information the
customer may do so by changing the personal information; to terminate the subscription,
the customer may do so by cancelling the membership.
The Company processes the personal information that has been revoked or deleted by the request of
the customer in accordance with the period of retaining and using the personal information collected
by the Company and the period of use, and processes such information that cannot be viewed or used for any other purpose.
7. Procedures and Methods of Destroying Personal Information
In principle, the Company will destroy the personal information without any delay after the purpose
of collecting and using such information is achieved. The procedures and methods of destroying are as follows.
1. Procedures of destroying
The information entered by the customer for membership, etc.will be stored during a certain period
(q.v. the period of retaining and using) according to the reasons to protect information by the
internal policy and other relevant laws and regulations after the purpose is achieved, and then
be destroyed. The above personal information shall not be used for any purpose other than those specified unless requested by law.
2. Methods of destroying
- Personal information stored in an electronic file is deleted using technical methods that prevent the information from being reproduced.
- Personal information printed on paper is destroyed by a shredder or by incineration.
8. Chief Privacy Officer and Services of Complaints to Personal Information
To be fully responsible for the handling of personal information, to handle the complaints of the
data object, and to relieve the damage as regards processing of the personal information, the
Company has designated a chief privacy officer as below:
▶ Customer Service Department: CS team
Contact: +82) 70-4234-2917
▶ Chief Privacy Officer
Name: Philip Lee
Contact: +82) 70-4234-2917
The customer may report all personal information-related complaints that occur when using the
Services of the Company to the chief privacy officer or the right department. The Company will respond promptly and adequately to the complaint from the customer.
If the customer needs to report or consult about other privacy infringement, please contact the following organizations:
1. KISA Privacy Center (
2. Privacy Mark Committee (; 02-580-0533, 02-580-0534)
3. Supreme Prosecutors’ Office Cybercrime Investigation Center (; 02-3480-3600)
4. National Police Agency Cyber Bureau (; 182)
9. Installation and Operation of Equipment Automatically Collecting Personal Information; Refusal to That
The Company operates “cookies” that store and find the customer’s information from time to time.
A cookie is a very small text file sent to the customer’s browser by the server used to run the
website, and is stored on the hard disk of the customer’s computer. The Company uses cookies for the following purposes:
▶ Purpose for using cookies, etc.
- To provide targeted marketing and personalized service through analyzing frequency of access or
time of visit of membersand non-members, understanding and tracing a user's tastes and interests,
understanding degree of participation in various events, etc.
- The customer has the option of installing cookies. As a result, the customer may allow all cookies
by setting options in the web browser of the customer, check it whenever a cookie is saved, or refuse to save all cookies.
▶ How to refuse the setting of cookies
Example: to refuse cookie settings, the customer may allow all cookies by setting options in their web browser, check it whenever a cookie is saved, or refuse to save all cookies.
Example of method to save settings (for Internet Explorer): Tools (at the top of the web browser) > Internet Options > Personal Information
However, if the customer refuses to install cookies, there may be difficulties in providing the Services.
10. Other Guidelines of Handling Personal Information
1. Link sites
The Company may provide links to other companies' websites or materials. In this case, the Company
has no control over external sites and materials and cannot be responsible for or guarantee the
usefulness of the services or materials provided there.
If the customer clicks on the links to other sites included on the website of the Company, please
review the policy of the new site since the privacy policy of the site is irrelevant to Katalyst,
2. Posts
The Company values posts of the customer and does its best to protect them from being altered,
damaged, or deleted. However, any of the followings are an exception:
- Spam posts (e.g., specific site ads, etc.)
- Texts defaming others by spreading false facts for the purpose of slandering others
- the disclosure of others’ personal details without consent, content that infringes the copyright
of the Company or a third party, and any post different from the topic of the bulletin board
- In order to promote the culture of desirable bulletin board, if the personal details of others are
disclosed without consent, the Company can delete certain parts of a post or post them after
modifying certain parts to symbols.
- If it is possible to move to a bulletin board of another topic, the Company will not cause
misunderstandings by disclosing the route of the post.
- In other cases, the Company may delete posts after an explicit or separate warning.
3. Fundamentally, the author has all rights and responsibilities related to the post. In addition,
it is difficult to protect information that is voluntarily disclosed through the post, so please
consider before disclosing information.
4. Rights and Obligations of the Customer
(1) Please enter the latest and most accurate personal information to prevent unexpected accidents.
The customer is responsible for any accidents caused by incorrect information entered, and if the
customer enters false information such as theft of others’ information, the customer’s membership may be lost.
(2) The customer has the right to privacy, and the obligation to protect oneself and not to
infringe the information of others. Please be careful not to let the personal information of the customer
including passwords leak, and do not damage the personal information of others including posts. If
the customer fails to fulfill such responsibilities and damages the information and dignity of
others, the customer may be punished by the Act on Promotion of Information and Communications
Network Utilization and Information Protection, etc.
11. Change of the Privacy Notice
In case of changes to the Privacy Notice, the Company will notify of the change through a bulletin
on the website (or by individual notice). This Privacy Notice will apply from October 22, 2018.
purpose Item Retention period
User identification and identity verification ID, Name, Password Until cancellation of membership지
notification of customer service use, user identification for CS response Contact Information (E-mail, Mobile Number) Until cancellation of membership